Art. 3(5) · All roles

You act on behalf of a manufacturer.

An authorised representative takes on tasks for a manufacturer within the Union, but not all of them. Article 9 of Regulation (EU) 2016/425 draws a clear line, and the mandate has to reflect it.

When someone becomes an authorised representative

The role is voluntary. Article 9(1) says a manufacturer may appoint an authorised representative. Unlike medical devices, for instance, there is no obligation to do so.

The manufacturer is based outside the EU

A factory in China produces protective gloves for the European market. Authorities and customers expect a contactable point in the Union that can produce the documentation. The manufacturer appoints a company established in the EU in writing.

Important: responsibility for the design and for the technical documentation remains with the Chinese manufacturer. The authorised representative keeps the documentation available, they do not produce it.

The parent company is abroad

A US group manufactures hearing protection and sells it through its German subsidiary. The parent is the manufacturer within the meaning of the Regulation, the subsidiary is appointed as authorised representative and handles market surveillance enquiries in Europe.

Two roles often coincide here. If the same subsidiary also imports the goods, it is at the same time the importer under Article 10 and carries those verification duties.

A service provider takes on the role

Specialised companies offer the function of EU authorised representative commercially, often for several foreign manufacturers at once. For the manufacturer that is the quickest route to an address in the Union.

Whether it holds up depends on the mandate. A service provider holding hundreds of mandates does not know your product. When it matters, what counts is what was agreed in writing.

What an authorised representative is not

  • Not a sales partner. Anyone merely selling the goods is a distributor under Article 11, even if the contract uses the word representation.
  • Not automatically the importer. Anyone placing the goods on the market from a third country themselves is the importer under Article 10, with their own verification duties. The same company can be both, and the obligations then add up.
  • Not responsible for the technical side. Design under Annex II and the drawing up of the technical documentation are expressly not part of the mandate. They remain with the manufacturer.
  • Not a substitute for the notified body. Conformity assessment is still carried out by a notified body.

Your obligations at a glance

The order follows the text of the Regulation so that you can look up every point there.

  • Written mandate

    The appointment is made in writing. What cannot be transferred is the obligation to design in conformity under Article 8(1) and the drawing up of the technical documentation under Article 8(2). Both remain with the manufacturer.

  • Keep documentation available

    Keep the EU declaration of conformity and the technical documentation available for the market surveillance authorities for ten years from the date the PPE was placed on the market.

  • Information on request

    On reasoned request from an authority, hand over all information and documentation demonstrating conformity.

  • Cooperation on risks

    Cooperate with the authorities on measures to eliminate risks, as far as your own area of responsibility is concerned.

The mandate decides your liability

Most mandates are worded too vaguely. They name an authorised representative without settling which tasks are actually transferred. Once an objection arrives, it is then disputed who has to answer for what. That clarification belongs at the beginning, not in the emergency.

How these obligations can be met

Each item bookable on its own. Prices on request after the initial call.

Role and mandate clarification

Examining which tasks can be transferred and which have to remain with the manufacturer.

Review of the documentation to be kept

Checking whether the declaration of conformity and the technical documentation are complete and current.

Second opinion on official enquiries

Support with reasoned requests from market surveillance.

Training

What the mandate covers and what it does not, prepared so that your team can follow it.

Holding several roles at once is the normal case.

Four questions to establish which role applies to you.

A conversation costs you 30 minutes.

Describe your product and your role. Afterwards you will know which obligations actually apply to you and where the pitfalls are. No obligation.

Reitmeier Product Compliance is not a notified body, does not carry out conformity assessment and does not issue certificates. Where conformity assessment requires the involvement of a notified body, it is performed exclusively by that notified body. Responsibility for the conformity of the product remains with the respective economic operator under Articles 8 to 11 of Regulation (EU) 2016/425. This page summarises the text of the Regulation and replaces neither reading it nor legal advice.